One year health guarantee for all puppies including:
Heart defects (scale 4 or above)
We guarantee that there are no symptoms of disease or parasites at the time of sale and that our puppies are completely healthy.
Breeder Health Guarantee: All puppies come with a 72-hour limited health guarantee. If not we will replace the puppy or give a full refund on the purchase price if proven not to be healthy at the time of sale. Once a puppy leaves our home, circumstances and conditions are beyond our control, therefore we cannot guarantee the puppies beyond this 72-hour period. If your avian veterinarian performs a health examination within the allotted time period (72 hours) and discovers a problem too costly to cure, or a problem that cannot be cured, we will replace the puppy with one of the same kind of value, or buy the bird back For that you must relinquish the bird back to me with a letter from the vet explaining the nature of the illness. This letter must be on the vet’s official letter pad with the vet rubber stamp seal. The bird will be replaced or a refund of the full purchase price will be made.
In the event that the puppy dies within 72-hours of purchase, you must immediately refrigerate (not freeze) the puppies body in a sealed plastic bag and deliver the death bird within 12 hours to a qualified avian vet for a necropsy to determine the cause of death. If a viral disease or congenital hatch defect is determined to be the cause of death, the puppy will be replaced or a refund of the full purchase price will be made. This letter must also be on the vet’s official letter pad with the vet rubber stamp seal. Before getting a refund the death puppy photos and video want to be shown to us including the identification band.
It is understood that Seller will in no way be responsible for any veterinarian medical bills, including charges for a necropsy, or refund of any shipping charges if the puppy was originally shipped to you. The buyer also understands that if the leg band is removed from the puppy, the Health Guarantee is null and void. The veterinarian must reference the band number with the reason why the band removed when explaining any disease or cause of death.
guarantee the health of the puppy is guaranteed for 3 days through examination by an AVIAN CERTIFIED veterinarian at the discretion and expense of the buyer. If the puppy is found to be of unsatisfactory health and written documentation from a licensed, AVIAN CERTIFIED veterinarian is presented, the buyer will immediately deliver the puppy to the breeder and receive a full refund of the purchase price of the puppy. This documentation must include band number and species. The breeder will not be responsible for any expenses incurred by the buyer during this time or for costs to return the puppy to the breeder.
In the unlikely event of death within twelve (12) days of the buyer taking possession, the puppy must be wrapped in paper towels, placed in a plastic bag, and refrigerated, (not frozen), until a necropsy can be performed, by a qualified, licensed Avian Veterinarian within seventy-two hours after death. All reports must be sent to our veterinarian, and include band number and species. If necropsy proves beyond doubt, that death occurred from problems originating prior to the sale a replacement baby will be offered from the next available clutch of the original species. The cost of the necropsy will be provided to the buyer. The breeder will not be responsible for any other expenses and takes no responsibility for problems occurring in other puppies, as per clause 3(a), the puppy must be quarantined and it is the buyer’s responsibility to do so.
The guarantee is void if all the following requirements are not followed:
The puppy must be quarantined away from all other puppies and an examination by an Avian Certified Veterinarian must be done within 24 hours after possession.
If you currently have other puppies or have had puppies in the same environment within the past year, you must provide documentation of their health and past medical history. The reasoning for this is that many viruses can stay in the environment for many months after an infected bird is removed.